Government letter to high risk patients

The Government has sent a new letter (Nov/Dec 2020) to all high risk patients identified throughout the country with specific advice and information. Please view the letter below:

Government letter to high risk patients

Those who have been shielding from COVID-19 will soon be advised of the plans to ease guidance. For more information and to view the letter in other languages, please visit the below website.

Website: NHS UK: Coronavirus Guidance

Instructions for Attending Covid-19 Hub

If you have a booked appointment at the Reading Covid-19 Hub, please see below to view instructions for your attendance:

Leaflet: RPCA: Instructions for attending Covid-19 Hub

Wokingham Borough Hub Referral

The Council is working with local charities to provide a community response for those who don’t have support, essential food or household supplies and need advice or practical help. This is not an alternative to the NHS or Social Services, instead it is the Citizen’s Advice Bureau who are coordinating these services.

Website: Citizens Advice Wokingham One Front Door: Coronavirus community response

Telephone: 0300 330 1189 or 0118 978 7258


Child and Family Health during Coronavirus

Guidance on what to do when your family member is unwell during this pandemic:

Leaflet: Advice for parents during coronavirus

Leaflet: Family health support during Lockdown

Easy Read Coronavirus Information For Those With Learning Difficulties

Leaflet: Looking after your mental health

Leaflet: Easy Read About coronavirus

Leaflet: What is social distancing?

Leaflet: What to expect after vaccination

Leaflet: A guide to your COVID-19 vaccination

Bereavement Advice and Support

Please view our leaflets to find bereavement advice and support:

Leaflet: A Practical Guide – Bereavement Advice Centre

Leaflet: Hospice UK – Caring for your dying relative at home

Website: Cruse: Dealing with Bereavement & Grief

Website: National Bereavement Partnership: Covid-19 Hub

Telephone: 0800 448 0800

Helping children and young people manage their mental health

Guidance on helping children and young people cope with the stressful changes occurring during this pandemic. Including information on what you can put in place to help support them.

Website: GOV.UK: Guidance for parents and carers

Managing breathlessness at home

A step by step guide to help you manage breathlessness symptoms while at home.

Leaflet: Managing breathlessness at home

Guidance For Vulnerable People (incl children)

Guidance on shielding & protecting people (incl children) defined on medical grounds as extremely vulnerable from COVID-19.

Website: GOV.UK: Guidance for vulnerable people (incl children)

Link Befriending Scheme

Link are a local charity who are able to support and advise people over the phone. Not only will they be a friendly voice but they will also act as a signposting service – referring people to agencies who can help, such as foodbanks, help with prescription collections and many other matters that people may struggle with. Link will accept phone calls from anybody who is feeling isolated, whether or not they are currently registered with Link.


Call: 0118 979 8019

Active at Home

Never has there been a more important time to look after our mental and physical wellbeing. Remaining or becoming physically active is vital and doing so helps support our mental resilience as well as our physical health. Get Berkshire Active have created an online resource to make it easier for people to access lots of useful content to keep them active.

Website: Get Berkshire Active

Coping During Lockdown

Some useful guides to help children, young people and their families:

Leaflet: Family Life during the Lockdown

Leaflet: Young Persons Guide

Leaflet: Primary School Children Coping 5 Ways

Leaflet: Secondary School Children 5 Ways to Wellbeing

Website: NHS UK: 5 Ways to Wellbeing

Antibody Testing

Antibody testing is being rolled out in Buckinghamshire, Oxfordshire and Berkshire in a safe and phased way. It has begun within our hospitals. We will keep you updated as to when this test is available to wider staff and patient groups.

Meanwhile, please may we request that you do not ask your GP about availability. This will help us to help you with all other urgent calls.

Please note that as this is a new disease we don’t yet know if having antibodies means you are immune.

Berkshire Women's Aid

This charity which offers many services to women who have suffered from domestic abuse. If you are struggling and need to get in contact with someone they have a helpline and other services available.

Leaflet: Berkshire Women’s Aid List of Services

Telephone: 0118 950 4003

Covid-19 Infection Control Video

As a practice we have been working hard to keep up to date with the government guidelines and infection control procedures. Please see the video below if you would like to see more of what our team have been doing.


Coronavirus Recovery Advice

Information on how to manage your symptoms at home while recovering from Coronavirus.

Leaflet: Post COVID-19 Patient information pack


Citizens Advice - Returning to Work

Advice and information for those who are concerned about returning to work during Coronavirus.

Website: Citizens Advice: Returning to Work

Advice on Coronavirus and childhood injuries/illnesses

Guidance on what to do if you child is ill or injured and who you should contact.

Leaflet: Childhood Injuries/Illnesses during COVID – Advice for parents

Cancer Advice

This downloadable document covers a set of frequently asked questions about the virus and its impact on cancer patients.

Leaflet: Advice on Coronavirus for people with cancer

Help with Finances and Rights

The pandemic is set to fundamentally change the way we live our lives. It can be an anxious time for many and our financial wellbeing is a key concern. Here’s a guide about how the Coronavirus could affect your finances.

Website: Money Saving Expert: Coronavirus Finance & Bills Help

Mind - For Better Mental Health

Mind are experts in mental wellbeing and have some great advice about how to manage yourself well during this crisis, including those having to work from home.

Website: Mind: Coronavirus and your wellbeing

Symptom Checker

Check if you have symptoms before you take any action. Please protect others by NOT visiting a pharmacy, GP practice or hospital.

Website: NHS 111: Check your symptoms