We are continually looking to turn our patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

We’d also like to hear from you if you are pleased with the service you’ve received.

We’ll let the staff involved know and share the good news with our teams.

Find out more information and advice…

Complaints regarding services provided by RBH – please contact Patient Relations.
Tel: 0118 322 8338 or Email:

Complaints regarding Community Team (BHFT) – please contact Patient Relations.
Tel: 0118 960 5027 or Email:

Feedback or complaints regarding the Berkshire West Clinical Commissioning Group.Tel: 0118 982 2720 or Email:

The Independent Health Complaints Advocacy provides advice and support to people who want to complain about the NHS. Details are available at or telephone number 0330 440 9000 (calls charged at local rate).



Please use this date format: DD/MM/YYYY.
Are you giving feedback regarding yourself? *
Do you have parental responsibility/guardianship for the patient? *
Do you have consent from the patient to give this feedback? *
We are unable to contact anyone regarding a matter for which the patient has not given consent, and it cannot be discussed with anyone other than themselves.